💰 Refund & Cancellation Policy – TeachX24

1. No Refunds for Completed Services

Payments for the following services are non-refundable once delivery has begun or access has been granted:

• Website or app setups that have been delivered
• Subscription periods that have started or been partially used
• AI-powered tools, reports, or automations once accessed
• Custom development or platform customization work

As our offerings are digital and service-based, refunds are not applicable once usage begins.

2. Subscription Cancellations

• You can cancel your subscription at any time via your dashboard or by contacting support.
• Your access to paid features will remain active until the end of the current billing period.
• No refunds are provided for unused days within an active billing cycle.

3. Failed or Duplicate Transactions

If you are charged but do not receive access, please notify us within 7 days. We will:

• Investigate the payment issue
• Restore access or issue a refund in cases of confirmed failure

4. Disputes & Grievances

If you believe you have been charged incorrectly or are dissatisfied with the service, contact us at [email protected] within 7 days of the transaction. We aim to resolve all genuine disputes promptly and fairly.

5. Governing Law

This policy is governed by the laws of India. All disputes, if any, shall be subject to the exclusive jurisdiction of the courts located in West Bengal, India.